NutriCalc Technical Advice
NutriCalc is the Industry Standard nutrition calculation tool. Our unique, unrivalled support via your choice of email or telephone offers access to the UK's leading nutrition calculation expert. Here are some of our frequently asked technical questions:
Q. I can’t find the ingredient I’m looking for. What can I do?
A. First, it’s worth checking spellings, the use of plurals etc. We recommend using abbreviated versions
in your searches, eg using ‘strawb’ rather than ‘strawberry’ will eliminate the possibility of not finding
these as they are listed as strawberries. Having established that your ingredient is not within the main files,
first try selecting the USDA file below the ingredient search panel (normally unchecked to avoid duplication)
to see whether the ingredient is there. If not, you will need to insert the nutrition information for
your ingredient into a blank table within the Self file.
Q. My recipe includes oil in millilitres and my recipe is in grams. How should I handle this?
A. Simply multiply the quantity in mls by 0.92 to obtain the weight in gms.
Q. My supplier has only given me a salt content and I need to convert this into sodium.
How can I do this please?
A. Divide the salt figure by 2.5 and multiply by 1000. This will give you the sodium figure in milligrams.
Do check the salt figure in the table as well though, just to be sure!
Q. My supplier’s specification has total carbohydrate figures but
NutriCalc® gives available carbohydrate. What shall I do?
A. This is probably because the specification comes from the USA where they calculate
things slightly differently. What you need to do is to deduct the USA fibre value from the USA
carbohydrate value to obtain the available carbohydrate figure.
Q. My customer specification sheet is asking for an ‘ash’ figure. How do I obtain this?
A. Ash is not something that has any nutritional value but is analysed in the lab in order to calculate
a carbohydrate value. (it is what is left after everything else has been incinerated). To work out an ash figure,
the best thing to do is to take the protein, fat, carbohydrate, fibre and moisture away from 100%.
Because you are subtracting large quantities from one another, the ash figure may not be very precise,
but it will make the figures on the form add up to 100%.
Q. I have been told that the USDA datafiles are not compatible with the EU
data and yet I notice that you have these within NutriCalc®?
A. Whoever told you this is quite right. However, what we have done here at NutriCalc® is to
recalculate the USDA figures within the software to be in line with the EU regulations so you
do not need to worry about using these.
Q. We have more than one licence for NutriCalc® and want to share files.
How do we achieve this please?
A. Not a problem at all. You just need to put the NutriCalc® folder onto the server location
Q. I need to move my software onto a new PC. How can I do that?
A. Firstly, unless your files are located on your server, we recommend you back up your NutriCalc® folder so that you do not lose your saved recipe and ingredient files (you can find out where they are using Settings>About). Secondly, you will need to de-activate NutriCalc® from the current PC (using Settings>Activation>De-activate).This will generate a 20-digit code which you need to supply to us in order to receive a new activation code for your new PC. Finally, using the CD or download of the full software that we sent you, install NutriCalc® onto your new PC and call for an activation code!
If we haven’t managed to answer your questions here, please either call us on 01598 760673
or email email@example.com and we’ll be happy to help.